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Details Report for:
11-9061.00 - Funeral Service Managers

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

This title represents an occupation for which data collection is currently underway.

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Tasks  |  Tools & Technology  |  Credentials  |  Interests  |  Work Values  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks   Save Table (XLS/CSV)

  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Conduct market research and analyze industry trends.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Negotiate contracts for prearranged funeral services.
  • Offer counsel and comfort to families and friends of the deceased.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Schedule funerals, burials, or cremations.
  • Sell funeral services, products, or merchandise to clients.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
  • Set prices or credit terms for funeral products or services.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Explain goals, policies, or procedures to staff members.
  • Identify skill development needs for funeral home staff.
  • Interview and hire new employees.
  • Schedule work hours for funeral home or contract employees.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

Autopsy tables or accessories — Body bridges; Embalming tables; Mortuary dressing tables; Mortuary operating tables
Cadaver carriers — Cremation stands; Mortuary cots
Cadaver lifter or transfer devices — Casket carriages; Casket lowering devices; Pallbearer casket carriages; Vault lowering devices (see all 7 examples)
Container trailers — Dump trailers
Conveyor roller — Mortuary roller systems
Dating or numbering machines — Numbering machines
Embalming vein drainage tubes — Jugular drain tubes
Mortuary aspirators — Electric mortuary aspirators; Hydro-electric aspirators
Mortuary packs — Mouth formers
Protective gloves — Nitrile gloves; Protective latex gloves
Surgical trocars for general use or accessories — Trocars

Technology used in this occupation:

Accounting software — Financial reporting software
Data base user interface and query software — FPA Software MACCS; HMIS Advantage; Twin Tiers Technologies CIMS; Twin Tiers Technologies MIMS (see all 6 examples)
Electronic mail software — Email software
Internet browser software
Office suite software — Microsoft Office software
Presentation software — funeralOne Life Tributes
Spreadsheet software — Microsoft Excel
Video creation and editing software — CodeJam MemoriesOnTV
Word processing software — Microsoft Word

See all 44 T2 categories

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Credentials

Find Training Find Certifications Find Licenses

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100   Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
61   Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
56   Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
17   Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
17   Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
89   Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
78   Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
72   Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
67   Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
64   Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
28   Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Wages & Employment Trends

Median wages (2013) $32.89 hourly, $68,420 annual
State wages Local Salary Info
 
Employment (2012) 9,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 3,200
State trends Employment Trends
 
Top industries (2012)
Other Services (Except Public Administration) (98% employed in this sector)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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