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Details Report for:
49-2022.00 - Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Sample of reported job titles: Central Office Technician, Install / Repair Technician, Service Technician, Installer, Telecommunications Technician, Customer Service Technician (CST), Combination Technician, Field Technician, Communications Technician, Outside Plant Technician

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Tasks  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks   Save Table (XLS/CSV)


Importance
Category Task
87   Core Note differences in wire and cable colors so that work can be performed correctly.
82   Core Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
81   Core Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
80   Core Drive crew trucks to and from work areas.
79   Core Inspect equipment on a regular basis to ensure proper functioning.
78   Core Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
77   Core Remove and remake connections to change circuit layouts, following work orders or diagrams.
75   Core Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
75   Core Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
75   Core Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
74   Core Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
74   Core Remove loose wires and other debris after work is completed.
73   Core Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
73   Core Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
71   Core Collaborate with other workers to locate and correct malfunctions.
70   Core Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
70   Core Test connections to ensure that power supplies are adequate and that communications links function.
69   Core Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
69   Core Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
69   Core Designate cables available for use.
68   Core Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
68   Core Remove and replace plug-in circuit equipment.
67   Core Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
67   Core Clean and maintain tools, test equipment, and motor vehicles.
73   Supplemental Program computerized switches and switchboards to provide requested features.
72   Supplemental Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
72   Supplemental Maintain computer and manual records pertaining to facilities and equipment.
71   Supplemental Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing.
68   Supplemental Enter codes needed to correct electronic switching system programming.
68   Supplemental Perform database verifications, using computers.
65   Supplemental Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
62   Supplemental Examine telephone transmission facilities to determine requirements for new or additional telephone services.
62   Supplemental Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
60   Supplemental Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
60   Supplemental Measure distances from landmarks to identify exact installation sites for equipment.
59   Supplemental Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
58   Supplemental Dig holes or trenches as necessary for equipment installation and access.
56   Supplemental Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
54   Supplemental Provide input into the design and manufacturing of new equipment.
49   Supplemental Place intercept circuits on terminals to handle vacant lines in central office installations.

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
91   Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
79   Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
77   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
64   Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
60   Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
58   English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
54   Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
52   Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
52   Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
51   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
46   Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
46   Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
44   Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
42   Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
40   Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
32   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
31   Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
31   Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
29   Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
26   Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
26   Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
25   Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
23   Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
18   Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
14   Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
14   Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
 Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
 Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

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Skills   Save Table (XLS/CSV)


Importance
Skill
69   Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
66   Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
66   Troubleshooting — Determining causes of operating errors and deciding what to do about it.
63   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
63   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
63   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
63   Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
63   Repairing — Repairing machines or systems using the needed tools.
60   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
60   Operation and Control — Controlling operations of equipment or systems.
60   Speaking — Talking to others to convey information effectively.
56   Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
56   Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
56   Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
53   Equipment Selection — Determining the kind of tools and equipment needed to do a job.
53   Service Orientation — Actively looking for ways to help people.
53   Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
50   Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
50   Time Management — Managing one's own time and the time of others.
50   Writing — Communicating effectively in writing as appropriate for the needs of the audience.
47   Coordination — Adjusting actions in relation to others' actions.
47   Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
47   Persuasion — Persuading others to change their minds or behavior.
47   Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
44   Installation — Installing equipment, machines, wiring, or programs to meet specifications.
44   Instructing — Teaching others how to do something.
44   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
38   Negotiation — Bringing others together and trying to reconcile differences.
35   Mathematics — Using mathematics to solve problems.
35   Programming — Writing computer programs for various purposes.
31   Science — Using scientific rules and methods to solve problems.
28   Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
25   Operations Analysis — Analyzing needs and product requirements to create a design.
25   Technology Design — Generating or adapting equipment and technology to serve user needs.
19   Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
72   Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
72   Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
72   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
72   Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
69   Near Vision — The ability to see details at close range (within a few feet of the observer).
66   Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
66   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
63   Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
63   Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
63   Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
60   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
60   Far Vision — The ability to see details at a distance.
60   Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
60   Speech Clarity — The ability to speak clearly so others can understand you.
60   Speech Recognition — The ability to identify and understand the speech of another person.
60   Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
60   Written Comprehension — The ability to read and understand information and ideas presented in writing.
56   Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
56   Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
53   Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
53   Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
53   Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
53   Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
53   Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
53   Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
50   Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
50   Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
50   Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
50   Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
50   Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
50   Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
47   Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
47   Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
47   Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
47   Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
44   Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
44   Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
44   Written Expression — The ability to communicate information and ideas in writing so others will understand.
41   Speed of Limb Movement — The ability to quickly move the arms and legs.
38   Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
38   Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
38   Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
38   Night Vision — The ability to see under low light conditions.
38   Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
38   Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
38   Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
35   Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
35   Sound Localization — The ability to tell the direction from which a sound originated.
31   Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
28   Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
 Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
81   Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
81   Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
79   Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Document operational activities.
77   Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
76   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Gather information about work conditions or locations.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Read technical information needed to perform maintenance or repairs.
75   Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Confer with coworkers to resolve equipment problems.
73   Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
73   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Determine types of equipment, tools, or materials needed for jobs.
  • Troubleshoot equipment or systems operation problems.
73   Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Drive trucks or other vehicles to or at work sites.
70   Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Enter codes or other information into computers.
  • Install programs onto computer or computer-controlled equipment.
69   Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
69   Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Clean equipment, parts, or tools to repair or maintain them in good working order.
  • Clean work areas.
  • Climb equipment or structures to access work areas.
  • Dig holes or trenches.
67   Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Adjust equipment to ensure optimal performance.
  • Assemble electrical components, subsystems, or systems.
  • Connect electrical components or equipment.
  • Install electrical components, equipment, or systems.
  • Paint surfaces or equipment.
  • Rewire electrical or electronic systems.
  • Run wiring to connect equipment.
67   Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
66   Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
65   Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Inspect telecommunications equipment to identify problems.
  • Test communications equipment to ensure proper functioning.
  • Test electrical circuits or components for proper functioning.
65   Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
64   Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
60   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
60   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
57   Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Analyze test or performance data to assess equipment operation.
56   Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
55   Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Explain use of products or services.
54   Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
50   Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
49   Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
49   Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
47   Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
47   Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
45   Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
44   Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Advise others on issues related to repairs, installation, or equipment design.
42   Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
41   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
39   Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
39   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
38   Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
37   Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
31   Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Lubricate equipment to allow proper functioning.
  • Maintain work equipment or machinery.
  • Repair electrical components.
  • Repair electronic equipment.
  • Service vehicles to maintain functionality.
28   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
28   Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
19   Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

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Work Context   Save Table (XLS/CSV)


Context
Work Context
90   In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
90   Telephone — How often do you have telephone conversations in this job?
87   Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
85   Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
84   Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
81   Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
80   Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
79   Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
78   Deal With External Customers — How important is it to work with external customers or the public in this job?
78   Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
76   Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
75   Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
75   Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
74   Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?
71   Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
69   Time Pressure — How often does this job require the worker to meet strict deadlines?
69   Work With Work Group or Team — How important is it to work with others in a group or team in this job?
67   Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
64   Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
60   Exposed to High Places — How often does this job require exposure to high places?
60   Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
60   Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
60   Spend Time Standing — How much does this job require standing?
59   Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
59   Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
58   Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
57   Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
57   Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
56   Electronic Mail — How often do you use electronic mail in this job?
56   Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
56   Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
55   Duration of Typical Work Week — Number of hours typically worked in one week.
55   Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
54   Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
53   Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
53   Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
52   Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
51   Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
48   Letters and Memos — How often does the job require written letters and memos?
45   Spend Time Walking and Running — How much does this job require walking and running?
43   Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
41   Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
41   Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
35   Spend Time Sitting — How much does this job require sitting?
33   Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
32   Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
29   Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
27   Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
27   Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
25   In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
23   Public Speaking — How often do you have to perform public speaking in this job?
21   Work Schedules — How regular are the work schedules for this job?
16   Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
13   Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
12   Degree of Automation — How automated is the job?
11   Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
  Exposed to Radiation — How often does this job require exposure to radiation?

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
SVP Range (6.0 to < 7.0)

There are 13 recognized apprenticeable specialties associated with this occupation:
Automatic-Equipment Technician; Central-Office Installer; Central-Office Repairer; Equipment Installer (Telephone and Telegraph); Maintenance Mechanic, Telephone; Sound Technician; Technician, Submarine Cable Equipment; Telecommunications Technician; Telecommunications Technician; Private-Branch-Exchange Installer; Station Installer-and-Repairer; Private-Branch-Exchange Repairer; Electronic Systems Technician

To learn about specific apprenticeship opportunities, please consult the U.S. Department of Labor State Apprenticeship Information external site website.

For general information about apprenticeships, training, and partnerships with business, visit the U.S. Department of Labor Office of Apprenticeship external site website.

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Education


Percentage of Respondents
Education Level Required
64   Some college, no degree
21   Associate's degree
15   High school diploma or equivalent

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100   Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
67   Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
61   Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
22   Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
17   Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
92   Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
91   Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
86   Integrity — Job requires being honest and ethical.
85   Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
85   Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
81   Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
80   Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
78   Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
76   Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
76   Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
76   Initiative — Job requires a willingness to take on responsibilities and challenges.
75   Persistence — Job requires persistence in the face of obstacles.
70   Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
70   Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
69   Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
57   Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
78   Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
67   Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
64   Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
56   Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
50   Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
28   Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Related Occupations   Save Table (XLS/CSV)

47-2111.00 Electricians   Bright Outlook Bright Outlook   Green Occupation
49-2021.01 Radio Mechanics
49-2094.00 Electrical and Electronics Repairers, Commercial and Industrial Equipment   Green Occupation Green
49-2095.00 Electrical and Electronics Repairers, Powerhouse, Substation, and Relay
49-2096.00 Electronic Equipment Installers and Repairers, Motor Vehicles
49-2097.00 Electronic Home Entertainment Equipment Installers and Repairers
49-2098.00 Security and Fire Alarm Systems Installers
49-9012.00 Control and Valve Installers and Repairers, Except Mechanical Door
49-9021.01 Heating and Air Conditioning Mechanics and Installers Bright Outlook Green Occupation
49-9052.00 Telecommunications Line Installers and Repairers

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Wages & Employment Trends

National

Median wages (2012) $26.22 hourly, $54,530 annual
Employment (2012) 217,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 38,200
Top industries (2012)
Information (71% employed in this sector)

State & National

          CareerOneStop

Source: Bureau of Labor Statistics 2012 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

Find Jobs
for Telecommunications Equipment Installers and Repairers, Except Line Installers

          mySkills myFuture

State & National Job Banks

          CareerOneStop

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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