We are currently seeking qualified professionals for various contract positions with our established corporate clients in the Seattle, WA area. While these roles are temporary, they offer a valuable opportunity to gain experience and potentially transition into a permanent position within these reputable organizations.
Kelly Services proudly provides comprehensive health benefits to all contract employees, allowing you to focus on your performance and career development during the engagement. After the contract concludes, you will have the option to reassess your career goals and explore potential internal opportunities.
If you are interested in learning more about these exciting opportunities and how Kelly Services can support your career aspirations, please don't hesitate to contact me to schedule a brief informational call at your convenience. Thank you for your time and consideration.
TITLE: Quality - Learning Management System (LMS) Administrator Specialist
PAY: $56.48/hr
DURATION: 12 months
LOCATION: On-Site – Seattle, WA
SCHEDULE: M-F 8-5pm
Position Summary:
The Learning Management System (LMS) Administrator will manage and coordinate training events and record and control training information for the Learning Management System (LMS).
The position will report to the Global Cell Therapy Quality Training Lead
REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:
• Must have basic GMP and Quality knowledge.
• Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).
• Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.
• Must demonstrate basic writing skills and be able to follow technical reports.
• Must be action-oriented and customer-focused and possess learning agility.
• Excellent organizational and written skills.
• Ability to work independently, have a high degree of accountability and accuracy of work.
• Intermediate skills in design, development, and implementation of training.
• Proficient in MS Outlook, Word, Excel and PowerPoint.
DUTIES AND RESPONSIBILITIES:
LMS Administration and record control of training information with input from users, subject matter experts, trainers and other learning development personnel to ensure accurate learning plans/histories
and availability of current training materials.
• Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.
• Review training form submissions for adherence to good documentation principals, accuracy and completion.
• Oversee the creation, edit and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.
• Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.
• Build and/or run reports to show user status or other requested information.
• Apply LMS knowledge to provide front line technical support (or escalation) for users.
• Thoroughly research customer requests and questions and provide suggestions for resolution.
• Track and document all incoming customer requests, data entry and filing for department metrics.
• Maintain class offerings in the LMS Ensure Good Manufacturing Practices training records are completed per good document principals (GDP).
• Monitor the Quality Training inbox to provide timely and accurate execution of customer training requests.
• Utilize a consultative approach and powerful questions in customer interactions and review training requests in order to address actual vs. stated training need.
• Always provide excellent customer service.
• Share information, answer questions, solve problems, and raise issues as necessary to promote an environment of teamwork and collaboration
Education and Experience:
• Bachelor’s degree preferred
• 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.
• Learning Management System (LMS) background preferred.
• An equivalent combination of education and experience may substitute
Top Skills:
2+ years of experience with SuccessFactors
Excellent communication and technical trouble shooting skills
ServiceNow experience preferred
Excellent time management and attention to detail
Experience in the same/similar regulated industry
#P2
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world’s most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
