Requisition: 2024-144115
COLLECTIONS ANALYST
Job Locations
US-CO-LONGMONT
ID
2024-144115
Line of Business
PharMerica
Position Type
Full-Time
Pay Min
USD $15.00/Hr.
Pay Max
USD $19.00/Hr.
Our Company
PharMerica
Overview
Collections Analysts are responsible for the research, collection and/or
resolution of an assigned account portfolio in accordance with PharMerica's
Collections Policy and Procedures and the Consumer Credit Protection Act of
197
This is a remote position and applicants can reside anywhere within the
Continental USA.
Must be able to effectively work in the Mountain Time Zone.
*Position will be posted for a minimum of 7 business days
Responsibilities
Responsible for collection efforts of facility level accounts for services
rendered by PharMerica and the reconciliation of any balance variances which
may include partial payments, double payments and/or credits.
Works with facilities, receiving in/out bound telephone calls and/or
emails, providing customer service through explaining their bill and
following-up on past due accounts using approved collection techniques
Identifies at-risk accounts and brings them to the attention of the management
team and account managers
Document collection efforts with clear and concise notes
Works with internal and external customers, including facility owners,
CEOs, to resolve assigned portfolio of accounts by collecting the balance
due or by taking other action (write-offs, billing to another source,
in-house collections or referral to attorney or collections agency, etc.)
necessary to resolve account balances and relieve AR in a timely manner
Productivity records will also be maintained
Works with pharmacy billing associates in obtaining accurate billing and
resident information and in re-billing and resolving unpaid claims through
adjudication
Works with Facility Collection Director/Manager/Supervisor and other
members of the management team in researching pharmacy accounts requiring
special attention, as indicated on Collection reports and taking all
necessary action to collect money
Works with assigned pharmacy locations, nursing home accounts and individual
customers in receiving inbound correspondence
Works with Facility Collections Manager/Supervisor and other members of the
management team on special projects as needed
Performs other tasks as assigned
Conducts job responsibilities in accordance with the standards set out in the
Company's Code of Business Conduct and Ethics, its policies and
procedures, the Corporate Compliance Agreement, applicable federal and
state laws, and applicable professional standards
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed above are
representative of the knowledge, skill, and/or ability required. Each
essential function is required, although reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions
Qualifications
High School graduate, GED or equivalent experience
One year billing and/or collections experience
Third Party Billing or collections/billing experience in the healthcare
industry; AS400 computer experience preferred
Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams,
and basic computer knowledge
Medical billing and coding experience desired
Strong written and verbal Communication, Problem Solving, Analytical
Skills, Detail Orientation, can work individually and within a Team
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond
medication. PharMerica is the long-term care pharmacy services provider of
choice for senior living communities, skilled nursing facilities, public
health organizations and post-acute care organizations. PharMerica isone of
the nation'slargest pharmacy companies. PharMerica offers unmatched employee
dev lopment, exceptional company culture, seemingly endless opportunities
for advancement and the highest hiring goals in decades. For more information
about PharMerica, please visitwww.pharmerica.com. Follow us
onFacebook,Twitter, and LinkedIn.
Salary Range