Job Opening: Ocean Export Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals

• 250+ locations worldwide

• Fortune 500

• Globally unified systems

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operational system

• Track and Trace Ocean Export Files and reporting

• Meet compliance at all times to regulations internal and external in accordance with government regulations

• Understand department process flow, and looking for best practices to improve operational efficiency and productivity

• Ensure all customers standard operating procedures in place and updated in the DLSOPs

• Overseas communications, timely responses to emails and requests (internal and external)

• Escalation of problems to Management when necessary

   

   

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

• Understanding of ocean documentation process a plus

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

• Pro-active, strong organizational skills

• Good computer skills (Excel, Word)

• Hazardous Materials certification (preferred)

• Fluent in English

Reporting Structure

• Ocean Export Lead Agent, Supervisor and Manager

   

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 

• Health Plan: Medical, Prescription Drug, Dental and Vision

• Life and Long Term Disability Insurance 

• 401(k) Retirement Savings Plan (US only)

• Employee Stock Purchase Plan 

• Training and Personnel Development Program

   

All your information will be kept confidential according to EEO guidelines.