Job Opening: Loss Prevention Specialist

Description

Applications due by April 26, 2024 Position Description Pay Range: $26-$27 per hour This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Work Schedule: Monday to Friday, some weekend and evening coverage This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. OBJECTIVE: We have an exciting new opportunity for a Investigations and Loss Prevention Specialist to join our Corporate Loss Prevention Team - Northern Division. In this role you will help strengthen our Loss Prevention Program and assist in developing policies, procedures and systems to safeguard company assets. This includes deploying tactics to prevent retail inventory shrinkage from internal theft, shoplifting, fraud and administrative errors. The applicant to be liaison between any contracted security at retail locations and the store manager. You will partner with management to oversee internal and external theft monitoring systems, cash handling procedures, Point of Sales Management and E-commerce tracking to minimize or eliminate product and cash losses. A typically working schedule would be Monday through Friday 9:00AM through 5:00 PM, working occasional evenings and weekend days as business needs dictate. This position requires driving between affiliate locations on a regular basis, and may require infrequent overnight trips to outlying locations QUALIFICATIONS: * Educational requirement: GED or High School Diploma. Associates degree in related field is preferred. May substitute known performance and/or related experience for formal education. Associates Degree in Law Enforcement or a related field preferred. Minimum of two (2) years of professional experience in Retail Loss Prevention or equivalent combination of education and experience * Professional experience: Minimum of 2 years job experience in the field of Loss Prevention and/or Asset Protection. Wicklander-Zulawski certification a plus. * Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Strong interpersonal and written communication skills, as well as strong problem solving and analysis skills required. Demonstrated skills in problem solving, oral communication, team work, judgement and professionalism. Must be proficient in Microsoft Outlook, Excel, Word, and Power Point. Experience performing employee or customer investigations required. * Other: Must be available during evening and weekend hours when needed. Must have a valid Colorado driver's license Per contract requirements with vehicle insurance provider: Qualified candidates must be 21 years of age and have no major traffic violations for previous 3 years (for driving/insurance purposes). Must have reliable transportation; must also be able to operate company vehicle. * THIS IS NOT A SECURITY GUARD POSITION * KEY RESPONSIBILITY AREAS: * Conduct internal and external investigations as assigned * Conduct audits and investigations of employee activity * Conduct regularly scheduled random and pinpoint surveillances at assigned facilities which may occur during a location's open and closed hours * Conduct random bag checks on store and warehouse employees as per policy * Develop and maintain effective working relationships with local management and field support staff at all Goodwill North facilities * Develop and maintain effective working relationships with local Police Departments, and where applicable, regularly at end and participate in Colorado Retail Crime Alliance meetings * Frequently review all facility CCTV systems for any fraudulent activities by employees and customers, to include recordings for possible legal claims * Manage and assign security alarm codes and door access codes * Protect the organization from foreseeable litigation at all times * Conduct Loss Prevention trainings regularly to both small and large groups, both in person and via Microsoft Teams * Conduct Loss Prevention audits at all facilities, quarterly * Prepare investigative reports in a timely fashion as well as working with Human Resources and Department management of the area investigated for any personnel corrective action * Coordinates risk mitigation efforts with other areas of the business such as Retail, Operations, Contracts, Workforce Development & Community Programs and IT. * Act as liaison between the organization and vendor(s) responsible for site access, alarm monitoring and security cameras. * Create/develop employee awareness related to internal and external theft, operational deficiencies and physical security * Troubleshoots issues with CCTV equipment including but not limited to, cameras, DVR's, NVR's, camera software, user setup, and video players * Provide an open-door policy for reporting any issues related to internal or external theft or loss prevention issues * Perform other duties as assigned. Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Guide to Physical Requirements: * Continuously (5-8 hours) * Frequently (3-4 hours)