Job Description:
As a privately-owned, biopharmaceutical company, Ferring pioneers and
delivers life-changing therapies that help people build families and live
better lives. Our independence helps us cultivate an entrepreneurial spirit
and long-term perspective that enables us to achieve growth and scale, while
remaining agile and true to our 'people first' philosophy. Built on a
70-year plus commitment to science and research, Ferring is relentless in
its pursuit of science that drives powerful discoveries and therapies to help
people build families, stay healthy, and stand up to the world's oldest enemy:
Ferring is on a mission to transform the treatment of bladder cancer with a
novel, first-in-class intravesical gene therapy that provides patients with
an alternative to bladder removal surgery. Our Uro-Oncology team is growing
with a variety of rewarding opportunities in commercial, medical affairs and
technical operations. If you are energized by the prospect of bringing the
benefits of cutting-edge science to meet the needs of patients, we may have
the perfect role for you.
The Associate Director, Commercial Training will lead the account management
training for the Uro Oncology franchise. This position will serve as the lead
for the management of all functional skill training for account management
skills to developing trusted advisor status with stakeholders, working
national and regional systems and clinic networks, and facilitating
operational excellence. The role is responsible for the development of an
evolving training curriculum, execution and facilitation of training,
field oversight and development, and metrics to measure impact.
The trainer is expected to interact at a high level with sales leadership
(including senior sales leadership), market access, marketing and
account managers to fully understand the learning objectives and developmental
opportunities of individuals and teams. This position will also work closely
with the Uro Oncology brand training lead to ensure alignment of all training
initiatives. This role is remote and will require up to 60% field-based
travel and the need to live within close proximity of a major airport is
requir
This is your opportunity to play an important role in making available to
patients a novel product that has the potential to revolutionize the treatment
of bladder cancer!
With Ferring, you will be joining a recognized leader, identified as one
of "The World's Most Innovative Companies" by Fast Company, and
honored by Fortune with inclusion on its "Change the World List," for
addressing society's unmet needs. Ferring US is also Great Places to Work
Certified, distinguishing it as one of the best companies to work for in the
co
Responsibilities:
Develop, implement and execute the facilitation of Ferring core curriculum
programs and create new account-based programming annually or more frequently.
This includes but not limited to new hire onboarding support, post
onboarding support, brand strategy execution, individualized learning
needs and regional based needs as identified by sales leadership.
Work with sales leadership to identify : gap/opportunity identification
and proactively develop a curriculum that addresses, content creation,
instructional design, and communication to key stakeholders with metrics and
insights on a national and regional level for account-based skills.
Work with Director, Commercial Training and Business Unit stakeholders to
build innovative and appropriate long-range e-learning coursework and
curriculum and that will support ongoing and evolving KAM based business
objectives
Support and lead account-based skill onboarding efforts for new hires through
Phase 1 and 2 as identified; expertise on product knowledge development for
existing Key account personnel; lead selling skill trainings for all Key
Account Manager and develop emerging training for sales specialists ith
appropriate account targets
Evaluate the impact of training content by incorporating measures and metrics
into program designs and propose recommendations and solutions based on
outcomes interpreting the data and analytics dashboards in collaboration with
lead brand trainer. Execute structured feedback and reporting tools for all
stakeholders.
Conduct field rides with identified Key Account Managers in collaboration with
sales leadership to further develop technical skills while providing
consistent and timely feedback to Key Account Managers, sales leadership and
commercial training team via field coaching report on the observed behaviors
and development opportunities within product knowledge, clinical proficiency
and business acumen (account management)
Collaborate with market access partners (regional account directors and
national account directors) to understand market dynamics to incorporate
into Key Account Management coaching opportunities
Analyzes the impact of insurance mandates and coverage of geographical areas
and develops modified approach in training
Understands market dynamics and healthcare economics (e.g., impact of
health reform, trends and evolving insurance coverage) and develops
consistent training to field sales partners
Champion inclusion, accountability and engagement to make Ferring a best
place to work
Ensure compliance guidelines and accountability are clearly represented in all