Job Opening: PT Customer Service Representative
- Company
- IXONIA BANK
- Location
- OCONOMOWOC, WI
- Posted on
- May 16, 2024
JOB REQUIREMENTS: Balance currency, coin, and checks in cash drawers at
ends of shifts and calculate daily transactions, using computers,
calculators, or adding machines. Receive checks and cash for deposit,
verify amounts, and check accuracy of deposit slips. Monitor bank vaults
to ensure cash balances are correct. Cash checks and pay out money after
verifying that signatures are correct, that written and numerical
amounts agree, and that accounts have sufficient funds. Count currency,
coins, and checks received, by hand or using currency-counting machine,
to prepare them for deposit or shipment to branch banks or the Federal
Reserve Bank. Enter customers\' transactions into computers to record
transactions and issue computer-generated receipts. Examine checks for
endorsements and to verify other information, such as dates, bank names,
identification of the persons receiving payments, and the legality of
the documents. Resolve problems or discrepancies concerning customers\'
accounts. Prepare and verify cashier\'s checks. Process transactions,
such as term deposits, retirement savings plan contributions, automated
teller transactions, night deposits, and mail deposits. Answer
telephones and assist customers with their questions. Identify
transaction mistakes when debits and credits do not balance. Carry out
special services for customers, such as ordering bank cards and checks.
Sort and file deposit slips and checks. Receive and count daily
inventories of cash, drafts, and travelers\' checks. Order a supply of
cash to meet daily needs. Arrange monies received in cash boxes and coin
dispensers according to denomination. Receive mortgage, loan, or public
utility bill payments, verifying payment dates and amounts due. Explain,
promote, or sell products or services, such as travelers\' checks,
savings bonds, money orders, and cashier\'s checks, using computerized
information about customers to tailor recommendations. Count, verify,
and post armored car deposits. Obtain and process information required
for the provision of services, such as opening accounts, savings plans,
and purchasing bonds. Perform clerical tasks, such as typing, filing,
and microfilm photography. Compute financial fees, interest, and service
charges. Compose, type, and mail customer statements and other
correspondence related to issues such as discrepancies and outstanding
unpaid items. Process and maintain records of customer loans. Prepare
work schedules for staff. Quote unit exchange rates, following daily
international rate sheets or computer displays. Issue checks to bond
owners in settlement of transactions. Inform customers about foreign
currency regulations and compute transaction fees for currency
exchanges. ***** APPLICATION INSTRUCTIONS: Apply Online:
https://recruiting2.ultipro.com/IXO1000IXB/JobBoard/770ebad8-fd6d-48ce-b098-dd0f412731df/?q=&o=postedDateDesc