Job Opening: Resident Service Coordinator - Groton, M
- Company
- RCAP Solutions
- Location
- Groton, MA
- Posted on
- May 3, 2024
Summary: The primary function of the Resident Service Coordinator (RSC)
is to effectively assist in maintaining resident tenancy through a
variety of programs enabling them to age in place. Responsibilities: \~
Welcome new residents, establish contact with existing residents, and
explain the resident services program, its offerings, and the RSC role
in assisting residents who desire access to benefits and services. \~
Identify and assess individual needs when appropriate; inform the
resident of available resources and provide support in accessing
services successfully. \~ Develop positive relationships with local
non-profit agencies, social service agencies/providers, residents, and
community. \~ Maintain accurate, timely, and confidential documentation
of all residents served by using the AASC/data base. Maintain and update
accurate confidential files in a secure locked location. \~ Communicate
through written or verbal any concerns, issues, or problems relevant to
property with senior resident services coordinator. \~ Required to
complete certification by Massachusetts Association Resident Service
Coordinators (MARSCH) within first two years of employment. Attend
classes, workshops, or trainings a minimum of 12 hours each year to
maintain certification. Be available to attend weeklong training
conference annually. Attend monthly Resident service coordinator
meetings. \~ Host monthly meeting with residents related to health and
wellness by locating local providers/vendors to present on a variety of
relative topics. \~ Plan and execute two social events every year with
property manager. Host monthly meeting with residents related to health
and wellness by locating local providers/vendors to present on a variety
of relative topics. \~ Report lease violations to property manager when
observed. Requirements: \~ Bachelor\'s degree or higher in Social Work,
Psychology, Counseling, or a related specialty. 1-3 years of resident
services experience or equivalent with the aging population. \~
Bilingual a plus (Spanish/English). \~ Excellent verbal and written
communication skills. The ideal candidate must be able to effectively
communicate with individuals from diverse backgrounds. \~ Must maintain
a high level of interpersonal skills to handle sensitive and
confidential situations. \~ Must have exceptional knowledge of computer
systems and databases, Microsoft Office software including Outlook,
Excel, and Word. \~ Valid driver\'s license and reliable transportation.
\~ Hours - 32 Hours Click Here to
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