Job Opening: Customer Program Manager

Edifecs

Customer Program Manager

Overview

[ We are seeking a passionate and experienced Customer Program Manager to join our team and play a crucial role in ensuring our customers achieve long-term success with Edifecs products.]{calibri="" light",="" sans-serif;="" color:="" rgba(51,="" 51,="" 1);="" background-image:="" background-size:="" background-attachment:="" background-origin:="" background-clip:="" initial;="" background-color:="" rgba(255,="" 255,="" 1)"=""}

[ The ideal candidate will leverage their operational knowledge and subject matter expertise on processing data through various systems, recognizing revenue and audit regulations, and technical expertise in all risk adjustment areas to guide customers towards maximizing their business value and maximizing Edifecs' footprint in the healthcare payer space.]{calibri="" light",="" sans-serif;="" color:="" rgba(51,="" 51,="" 1);="" background-image:="" background-size:="" background-attachment:="" background-origin:="" background-clip:="" initial;="" background-color:="" rgba(255,="" 255,="" 1)"=""}

*What you will do: *

[Develop, implement, and complete tactical project plans related to customer issue resolution, quality improvement plans, and program enhancements.]{calibri="" light",="" sans-serif"=""}

[Act as the lead relationship manager for assigned accounts, coordinating proactive customer communication.]{calibri="" light",="" sans-serif"=""}

[Lead customers to success by understanding their business needs and proactively aligning Edifecs' software and services with those needs to generate ]{calibri="" light",="" sans-serif"=""}