Job Opening: Financial Counsleor
- Company
- Valley Springs Behavioral Health Hosp
- Location
- Holyoke, MA
- Posted on
- April 12, 2024
LifePoint Behavioral Health is seeking a passionate, creative and
goal-oriented Financial Counselor tojoin the team at Valley Springs
Behavioral Health Hospital, a 150-bed free standing hospital in Holyoke,
MA. Lifepoint offers a collaborative work environment, competitive
compensation, and professional development opportunities so you can
focus on what really matters, providing quality patient care. Do not
miss the opportunity to join our team and build a career that touches
lives. Job Summary: The Financial Counselor provides guidance to
patients in all aspects of their financial responsibilities that result
from acceptance of the facility\'s services. Counselor assesses patients
financial ability, determines ability to pay, advises patients on
insurance benefits, explains financial liability, collects payment,
negotiates payment arrangement, secures financing, identifies funding
sources and resolves any confusion the patient may have about their
financial obligations to the facility. Counselor is responsible for the
accurate and timely verification of insurance benefits, to include:
contacting patients and/or guardians to obtain additional insurance
information, researching and maintaining an ongoing collective knowledge
of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement
rates and criteria, evaluating plans to calculate and estimate of the
patient\'s out of pocket charges, collecting any co-pays, co-insurance,
deductibles, etc. and exploring patient\'s financial circumstances to
ensure fair and reasonable repayment terms. Qualifications Education:
High school diploma or equivalent required. Experience: Previous
experience in healthcare collections or a related field, or any
combination of education, training, or experience in health care
business office setting preferred. License: Valid driver\'s license
preferred. Additional Requirements: May be required to work flexible
hours and overtime. Crisis Prevention Training (CPI) within 30 days of
employment and prior to any patient contact.