Job Opening: Series 7 Brokerage Customer Service Specialist

Series 7 Brokerage Customer Service Specialist

St Louis, Missouri

Hybrid

Contract

$29.11/hr - $32.8/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in St Louis, MO (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months

Required Skills & Experience

• Active Series 7 Licensed (or within 2 year window so it may be re-activated quickly

• 2+ years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Monday - Friday, 7am - 6pm

• Microsoft Product

• Strong written and verbal communication skills

Desired Skills & Experience

• Brokerage operations experience

What You Will Be Doing

• Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.

• Identify opportunities for process improvement within the customer support functional area. Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.

• Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs.

• Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.

• Serve as the first point of customer contact in providing support for routine technical questions and issues.

• Will be working with customers to address brokerage complaints

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Chris Clark

Specialization: Customer Support / Call Center / Client