Job Opening: Customer Service Representative

POSITION: CUSTOMER SERVICE REPRESENTATIVE OBJECTIVE: Your primary responsibility will be to address the service needs of Metal Supermarkets customers and work in the warehouse fullfilling metal orders. You'll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email and walk-ins. You'llll consult with trade professionals and do-it-your-selfers, assisting in their material needs and working to find solutions, and work with our shear, bandsaw and plasma table to fullfill orders.

QUALIFICATIONS: Minimum one year of proven customer service experience Computer skills such as MS office, etc. a definite asset Clear communication and effective listening skills Exceptional telephone skills and etiquette Fluent in written and spoken English. Spanish a big plus Strong math skills; mathematically inclined. ability to use a tape measure and work with fractions Ability to lift up to 50 pounds regularly Ability to operate shear, bandsaw and forklift (training supplied)