Job Opening: Membership and Stewardship Coordinator
- Company
- Mahaiwe Performing Arts Center, Inc
- Location
- Great Barrington, MA
- Posted on
- May 4, 2024
Position Overview: In partnership with other members of the Advancement,
Finance, Marketing, and Box Office Teams, the Membership & Stewardship
Coordinator will help with all aspects of Advancement work, with a
particular focus on gift entry and reporting; membership appeals and
stewardship, individual gift and grant tracking; donor mailings and
eblasts. Schedule: Full-time (40 hours, M-F, occasional weekends and
evenings.) Reports to: Advancement Manager Hourly Rate: \$22-24/hour
(plus generous benefits package) PRIMARY RESPONSIBILITIES: Membership
Coordination - Create and oversee member solicitations and
acknowledgments, including letters and emails to new and prospective
members and donors. - Coordinate the recurring donor program. -
Coordinate membership communications, including tracking membership
status, sending appeals and lapsed member reminders, sending various
member engagement emails, and implementing member renewal strategies.
Stewardship - Partner with the Director of Advancement and Advancement
Manager to develop a creative, cohesive, and cogent plan for ongoing
stewardship of existing and future supporters. - Create appropriate
acknowledgment for all gifts. - Coordinate annual communications on the
impact of the donors\' philanthropy. - Implement institution-wide
protocols to improve existing stewardship efforts, including tracking
data in alignment with strategic priorities. - Coordinate Seat Naming
program with vendors and theater staff. - Coordinate other
stewardship-related responsibilities which may include development of
photo books, impact videos, donor signage, tributes, and personalized
gifts. Data Management - Maintain accurate and timely gift entry and
donor records using Salesforce Patron Manager software. - Reconcile
Salesforce Patron Manager contribution data with QuickBooks data. -
Maintain grant tracking system to support submitting proposals and
reports promptly. Other - Work occasional weekend or evening hours for
member and donor events. - Contribute to a welcoming, respectful and
inclusive working environment. - Participate actively and authentically
in ongoing training and conversations about the role of social equity
issues in the organization\'s work. Qualifications/Requirements: ?
Excellent project management skills, including proactive development of
work plans and timelines, and the talent, focus, and innovation to take
detailed and complex projects from inception to reality. ? Ability and
willingness to work independently as well as collaboratively as part of
a strong team. ? Track record of superior level of gracious customer
service and follow through. ? Ability to be discreet and maintain
confidentiality. ? Highly organized, deadline-oriented and efficient. ?
Excellent written and oral communication skills, including copy-editing.
? Excellent Microsoft Word, Excel and database skills. ? Readiness to
work in an environment that values and includes diverse group
identities. Additional Desirable Experience: ? Experience with
Salesforce, or similar CRM database. ? Familiarity with OneDrive (or
Google Drive), Emma (or similar email program), Canva (or similar design
program), WordPress (or similar web program) ? Experience working with
membership programs in a performing arts environment. ? Familiarity with
using social media platforms in a work environment.