Job Opening: WMG Support Services Associate

• Performs various duties relating to the accounting of trust and related accounts, i.e. posting, etc.; Ensures that all trust and related recordkeeping activities are efficiently and accurately performed; Serves as back-up for various desks and/or responsibilities within the department, as assigned.

• Responsible for the account opening process for IRA accounts, including all related aspects of producing paperwork and oversight of the collection of assets; Maintains an awareness of the accounting system & regulations with regards to account opening and closing requirements.

• Responsible for closing IRA accounts, including transferring assets, collecting final fees and interest payments.

• Responsible for Pension Payment check runs; Assists with the reproduction of checks in coordination with the stop payment function;

• Processes distributions, receipts, monthly payments, and other data relating to each account; Updates monthly bill payment information on the trust system; Produces checks and credit advices; Balances all transactions, including ACH and check requests, processed through QuickFlow and the remittance function.

• Performs maintenance of various aspects of the data on the trust system (i.e. address changes, death maintenance, name changes, amendments to transaction descriptions, etc.); Communicates problems or areas requiring attention to the supervisor.

• Posts STP links for CRT’s, tax payments, prep fees, etc.

• Uploads daily Proxy Trust files; Runs daily overdraft report

• Archives monthly client account statements as well as various documents on Investors View.

• Responsible for scanning various operations documents, mutual fund and broker statements.

• Processes and maintains pledged agreements and assignments; Produces associated reports.

• Verifies outgoing CMG and settlement wires.

• Performs beginning and end of day balancing, as required; Assists in statement preparation as needed; Distributes reports to appropriate Division personnel.

• Conforms to General Performance Expectations as identified for all employees.

Qualifications/Requirements

• High School Diploma required, with an emphasis in a business curriculum required; 1 - 2 years experience in related field preferred

• Proficient interpersonal skills in dealing with clients and all levels of management

• Intermediate to Advanced level skill in Microsoft Word, Excel and PowerPoint; proficient spelling, grammar and composition skills

• Close attention to detail and good organizational skills

• Excellent written and oral communication skills

  Salary Range $17 to $26.50 Hourly

Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits.

Chemung Canal Trust Company/Capital Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled.