Job Opening: Career Specialist
- Company
- MassHire Greater Brockton Career Center
- Location
- Brockton, MA
- Posted on
- May 9, 2024
The University of Massachusetts Donahue Institute (UMDI) MassHire
Greater Brockton Career Center (MHGBCC) Career Specialist provides
direct services to qualified job seekers through job counseling,
workshop instruction, networking, and coordination of outside services.
Career Specialists ensure that job seekers have information, training,
and skills required to meet the demands of area businesses and to
facilitate job-seeker access to local employment opportunities. This
position must fulfill robust data entry and reporting requirements on
program activities, meeting the standards of U.S. Department of Labor
validation review. Essential Functions * Performs tasks and
interventions, and provides advice to customers in line with MassHire
overall mission objectives. * Provides services to customers to allow
them to successfully participate in the Federal Title 1 Workforce
Innovation and Opportunity Act (WIOA) and the Commonwealth\'s
Re-Employment Eligibility Assessment (RESEA) program. * Facilitates
comprehensive re-employment services to job seekers through assessments,
individual counseling, trainings, workshops, job placement, and
follow-up. * Coordinates with the MHGBCC Business Services unit in
order to make appropriate employment referrals by developing a pool of
qualified job seekers and matching them to opportunities. * Remains
current and knowledgeable on performance benchmarks and metrics in order
to integrate these measures into daily operations. * Monitors
program-specific performance benchmarks and assess and adjust own
performance against those measures. * Documents all services in
Massachusetts One Stop Employment System (MOSES) and other systems
required for program compliance. * Performs all assignments in a timely
and accurate manner and in accordance with the program requirements
issued by local, state, and federal agencies. Other Functions *
Cross-trains and provides coverage for other MassHire team members when
needed. * Participates in all MassHire and UMDI initiatives as
required. * Performs other duties as assigned. Minimum Qualifications
(Knowledge, Skills, Abilities, Education, Experience, Certifications,
Licensure) * Bachelor\'s Degree; degree requirement may be waived in
lieu of three (3) years of demonstrated, proven ability and experience
in Workforce Development, Human Resources, or Counseling. *
Demonstrated ability in the following areas: * Ability to work
independently and as part of a team. * Knowledge of workforce
development and employment counseling techniques. * Desire to serve the
needs of diverse populations with acceptance to include such demographic
factors as age, ethnicity, gender, socio- economic status, or
disability. * Excellent verbal and written English language
communication skills. * Strong organizational skills. * Solid computer
skills (Word, Excel, PowerPoint, and Outlook). * Ability to transport
supplies up to 20 pounds. Preferred Qualifications (Knowledge, Skills,
Abilities, Education, Experience, Certifications, Licensure) * Ability
to speak, read and write in other additional languages. Languages
preferred include but are not limited to: Spanish, Cape Verdean,
Haitian/Creole, and Portuguese. * Knowledge of the program requirements
of the Workforce Innovation and Opportunity Act and other Federal and
State programs. Physical Demands/Working Conditions * Multiple hours in
a stationary position while using office equipment and computers. *
Environment and work demands are fast-paced and dynamic, including
multiple interruptions and requests for assistance. * The
physical/mental demands and work environment factors described above are
representative of those that must be met by an employee to successfully
perform the essential functions of this job.