Date Posted:
2024-04-26
Country:
United States of America
Location:
OTCAH: California Home Offices Remote Location, Remote City, CA, 06032 USA
Otis Elevator Company is searching for a highly motivated Maintenance Operations Leader to lead all service operations activities in the US Western Operating Unit. This individual will be responsible for day-to-day management of regional staff supporting maintenance operations in the branches. This role will require approximately 60% travel.
Job Responsibilities:
Lead a team of regional field operations managers, regional field engineers and service project managers
Partner with EHS managers on all safety requirements, initiatives and projects related to service mechanics
Lead with ideas on improving safety/field processes and implement best-in-class practices
Provide direction on matters of service operations efficiency, cost and other metrics to General Managers and RGMs
Collaborate with Labor Relations managers on union related matters and help resolve issues for/related to the service field workforce
Actively participate in union negotiations, grievances, etc.
Develop internal talent and partner with internal and external stakeholders to recruit external talent with a focus on enhancing diversity within field workforce
Meeting with customers to ensure obligations and expectations are achieved
Directing the performance of field maintenance and contractual service operations
Managing fleet vehicles for the field staff in the region
Managing the expenditure of labor and materials
Supporting and implementing NAA initiatives ie: PUI, Otis One, Rebel units, etc.
Partner with all functional teams such as HR, Union Relations, Legal to lead field workforce
Education :
- High school education required; BA/BS degree preferred or equivalent relevant work experience
Experience/Qualifications:
Experience with leading a geographically dispersed team
Elevator industry experience is desired, but not required
Candidates must have excellent communication skills and leadership skills and be able to work in a highly team-oriented and dynamic environment
Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities
Candidates must have strong computer and technology skills, business acumen and a passion for customer service
10+ years of experience in field operations, general management, or related fields
This role is a remote opportunity
The base salary range for this role is $160,000 to $205,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGenTM drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .
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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
