Job Opening: Federal Programs Administrator

Company
Kansas State University
Location
Manhattan, KS
Posted on
April 22, 2024

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12907984

\ \ Federal Programs Administrator\ \ Department: 3670003540 Student Financial Assistance\ Job no: 517174\ Employment type: Staff Full Time (Unclassified - Regular)\ Location: Manhattan, Kansas\ Worksite: Hybrid eligible (partially remote, must reside in US)\ Categories: Academic Advising / Support, Business / Accounting / Finance, Student Affairs / Services\ Pay Grade: 08A\ \ \ About This Role:\ The individual in this position will successfully administer the federal direct loan program, health professions student loan program, private/alternative loan program, and the federal pell grant program. This is accomplished by:

  • Transmitting files on a daily basis with the US Department of Education or other entities and resolving any issues with the file transmission,
  • Querying the student system to identify issues with loan/pell records that need resolved,
  • Reviewing reports in order to reconcile programs monthly,
  • Creating person-records in the system for new parent loan borrowers,
  • Collaborating and communicating with other departments across campus or with private loan lenders,
  • Communicating with instructors to verify participation in a course that is dropped/withdrawn,
  • Researching regulatory and compliance issues to ensure proper administration of programs,
  • Assisting in system testing to ensure efficient, accurate processing of electronic files,
  • Assessing the student\'s eligibility for Title VII health professions loan by reviewing protocol provided by HRSA.

\ The person in this position will also be responsible for other processing needs of the office, which include the following tasks:

  • Awarding and adjusting financial aid by researching on a national database aid already received by a student,
  • Adjusting financial aid to keep within student\'s need or cost of attendance, or adjusting loans at the student\'s request,
  • Resolving stale-dated checks by contacting students or taking other appropriate action,
  • Responding to email and/or phone calls sent by students/families

\ Why Join Us:\ The staff members in the Office of Student Financial Assistance serve students and their families now and throughout their time at Kansas State University.\ \ Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off - vacation, sick, and holidays. To see what benefits are available, please visit: https://www.k-state.edu/hcs/benefits\ \ We Support Diversity and Inclusion:\ Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the Principles of Community.{target="_blank" rel="noopener"}\ \ Worksite Options:\ This position is eligible for hybrid worksite. Work is performed partially remote and partially on employer premises or designated assignment location.\ \ Visit this link for K-State\'s guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review.\ \ What You\'ll Need to Succeed:\ Minimum Qualifications:

  • One year of relevant experience

\ Preferred Qualifications:

  • M.S. in relevant fi ld of study
  • 1 - 2 years of work experience in performing accounting tasks such as reconciliation
  • 2 - 3 years\' experience utilizing a third-party higher education student information or accounting system (Ex. PeopleSoft, Elucian, Blackbaud, Slate, Salesforce, etc.)
  • Strong track record of collaboratively working across business units toward common, mission critical outcomes
  • Robust customer service experience requiring ability to detail/explain complex regulatory/policy rules to customers and the general public
  • Routine experience providing training and/or presentations to small and medium size audiences
  • 1 - 2 years\' experience working for a large, post-secondary educational institution

\ \ Other Requirements:

Individuals may not be in default on a federal student loan and/or owe an overpayment on a federal student grant - to ensure that the individual may be issued access to various U.S. Department of Education databases critical to carrying out this position\'s job duties.\<

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