JOB REQUIREMENTS: \> CUSTOMER CARE REP Nasco Education LLC CUSTOMER CARE
REP Description Nasco Education is seeking energetic individuals to join
our Customer Care team. The individuals in this position will assist in
entering and monitoring orders and helping customers with any issues or
questions they may have. Nasco offers its customers a wide variety of
products, sold online through our website or through catalog orders.
Duties of the position may include: Assist the customer with general
ordering information; credit terms, estimated delivery time, invoice
requests, pricing, product information, shipping charges, shipping
information, special order requests, stock checks, tracking information
and web navigation. Process domestic and international orders via email,
fax, mail, phone, and web. Follow-up on customers\' inquiries when
needed; address verifications, back orders, missing information, price
increases, product substitutions, ship dates, shipping charges, special
order information and tax exempt status. Interpret, follow and update
customer account notes, routing guides, price guidelines and special
order handling instructions. Resolve order issues regarding shortages,
damages, faulty equipment and lost packages. Fill out and file claim
forms with the applicable Shipper for lost or damaged items. Correct
billing errors by initiating credits and debits to the customer\'s
account. Perform all other duties that may be assigned by a Customer
Care Supervisor. The department offers entry level opportunities as well
as positions for those with prior experience in a Customer Care/Customer
Service setting. For nearly a century, Nasco Education has made it our
mission to support teachers with engaging hands-on classroom tools.
Visit our website at nascoeducation.com to learn more about the wide
range of products we offer. Requirements REQUIRED SKILLS AND ABILITIES:
Must have excellent communication skills, both written & verbal. Must be
comfortable with working on a computer and learning various software...
For full info follow application link. Equal Employment Opportunity
Policy - Nasco Fort Atkinson It has been and shall continue to be the
policy of Nasco Fort Atkinson that there shall be no discrimination
based on race, sex, age, color, religion, national origin, handicap,
physical condition, developmental disability, sexual orientation, or
veteran status in any personnel activity or action including recruiting,
selection, hiring, placement, formal and informal training (such as
on-the-job training, co-op programs, and management trainee programs),
seniority listings, transfers, promotion, layoff, recall, and
termination. Further, Nasco Fort Atkinson\'s policy is to select
applicants for employment based on their qualifications without regard
to their race, sex, age, color, religion, national origin, handicap,
physical condition, developmental disability, sexual orientation, or
veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/B27E4257E46A4C6E