Description
Job Title: Lead Case Manager
FLSA Status: Full Time - non-exempt
Reports to: Assistant Director
Schedule: FT, Varies
Supervises: Case Managers
Closing Date: 4/9/2024
Rate of Pay: $28/hour
Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but
not limited to the following:
Health, vision, dental, life as well as voluntary life and disability
insurance
Sick leave benefit - 1 day per month, 12 sick days per year (accrual and
availability begins at hire)
Vacation benefit - 10 vacation days per year, accrued at the rate of .0385
hours for each hour worked, excluding overtime (accrual begins at hire but
may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually,
but may not be used until the completion of the initial three-month
introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function: The Lead Case Manager provides leadership to the housing focused
support services team in Denver Metro Social Services. The lead case manager
provides supervision of all case managers and resource case managers in the
Denver Metro area. This includes providing oversight for assessments,
individual housing plans, and housing first program design for participants
to successfully become rehoused in the broader community.
Duties and Responsibilities:
Oversee all case managers, resource navigators, and interns.
Assess and develop a best practice re-integration program and case management
plan for participants.
Develop employment training assistance for participants.
Network with and connect appropriate community resources/services.
A. Oversee Services and Staff
Implement and oversee services that effectively transition individuals
experiencing housing displacement to greater self-sufficiency
Manage a limited caseload of complex cases
Establish standardized assessments and housing plans for each person
Keep up-to-date documentation and records of all participants in the program
Produce timely data reports, including outcome measures and quarterly
reports for city contracts
Monitor and track financials
B. Develop a Housing Focused Program
Assess need and potential impact of a comprehensive re-integration program for
single men experiencing housing displacement
Assist in establishing a basic data analysis of program effectiveness and
impact relative to outcome objectives and measures
Develop outreach and recruitment strategy to engage individuals experiencing
housing displacement
C. Housing First Employment Training Assistance
Establish diverse employment training opportunities for program participants
to reduce barriers to housing
Secure external career assessment and guidance services
Promote community partnerships for permanent employment for participants
D. Network with Community Resources and Partners
Initiate networking relationships with community resources and service
providers
Encourage coordinated access/connection/linkage for participants with
community resources
Participate in community meetings and collaborations
Promote community and for-profit involvement
E. Special Projects
Offer leadership to special projects assigned by Denver Metro Social Services
Director
Must have a valid Colorado driver's license and be able to travel to
multiple sites on a given day
Knowledge, Skills and Abilities Required:
Commitment to the mission of The Salvation Army
Strong communication and people skills
Demonstrated history of providing professional, effective case management
services
Competent in providing a positive, solution-focused approach to working with
troubled program participants
Able to conceptualize, teach and model case management skills, including
motivational interviewing and trauma informed care.
Experience providing supervision to staff.
Desire to serve others by buil ing on their strengths
Competent in working independently within clear parameters in a team
environment
Qualification and Education Requirements:
Master's in social work (M.S.W.) with at least 2 years,
postgraduate, professional social service experience (L.C.S.W.
preferred), preferred; or master's degree in social services field
preferred. Currently credentialed to provide supervision to M.S.W. candidates
according to the State of Colorado, preferred. A Bachelor's degree in a
mental health field with at least 3 years case management experience working
with individuals with chronic/acute health, mental health needs will be
considered. Track record in working with people requiring critical case
management experience. 1 year experience working with unhoused populations
required. Experience with addiction recovery populations is preferred.
The Salvation Army Mission Statement:
The... For full info follow application link.