Job Opening: Director of Individual Supports

The Director of Individual Supports offers personalized guidance, steadfast support, & exemplary role modeling for individuals with diverse developmental/intellectual disabilities & acquired brain injuries. They oversee the cultivation of essential life, social, & recreational skills, facilitate community integration, ensure healthcare access, & provide supervision, training, & support for Case Managers & Direct Support Professionals. ESSENTIAL JOB FUNCTIONS* Hires, trains, & manages Case Managers & Direct Support Professionals. Ensures Case Managers & Direct Support Professionals fulfill roles & responsibilities outlined in their job descriptions. Develops staff schedules to ensure adequate staffing is in place to meet the required contracted staffing hours. Ensures the homes of the individuals are safe & in compliance with all state regulatory requirements. Manages billing required by the agency & state funding sources. Attends all required internal & external meetings. Schedules agency vehicle use & monitors employee use. Reports maintenance issues to the Transportation Department. Prepares Individual Service Plan (ISP) paperwork & reports according to established procedures & deadlines in the HCSIS online system. Maintains individuals\' records in compliance with agency & regulatory standards. Ensures individuals receive appropriate medical & therapeutic care; maintains corresponding documentation. Reports all incidents in a timely fashion & in accordance with agency & regulatory standards. Maintains regular, open lines of communication & a positive rapport & proactive attitude with staff, families, supervisors, & Department of Developmental Services (DDS) & Massachusetts Rehabilitation Commission (MRC) representatives. Assume the responsibilities of an Individual Support Case Manager or Direct Support Professionals as needed. Adheres to the agency\'s emergency response policies & procedures. Provides rotational on-call support. Serves as mandated reporter for suspected cases of abuse &/or neglect to the Disabled Persons Protection Commission (DPPC) or Elder Abuse Hotline, as appropriate. Ensures deadlines are met for submission of Financial Transaction Reports, monthly billing, monthly mileage for employees, vehicle & property maintenance reports. OTHER DUTIES & RESPONSIBILITIES Performs additional duties, as assigned. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES Bachelor\'s degree preferred. Prior human services or relevant life experience preferred. Previous leadership experience preferred. Valid driver\'s license in the state of Massachusetts. Successful completion of all state & agency-mandated trainings. SUPERVISORY RESPONSIBILITY Supervises Individual Support Case Managers & Direct Support Professionals. WORKING CONDITIONS/PHYSICAL DEM&S Frequent standing, walking, & bending. Frequent travel in a vehicle. Ability to lift up to 50 pounds. See Competencies When Applying.