Detailed Work Activity Operate office equipment. Answer telephones to direct calls or provide information. Confer with coworkers to coordinate work activities. Respond to customer problems or complaints. "Collect deposits, payments or fees." Execute sales or other financial transactions. Prepare cash for deposit or disbursement. "Send information, materials or documentation." Maintain inventory records. Compile data or documentation. File documents or records. Distribute incoming mail. "Search files, databases or reference materials to obtain needed information." Sort mail. "Prepare documentation for contracts, transactions, or regulatory compliance." "Proofread documents, records, or other files to ensure accuracy." Check data for recording errors. Prepare employee work schedules. Schedule appointments. Supervise clerical or administrative personnel. Record information from meetings or other formal proceedings. Transcribe spoken or written information. Monitor inventories of products or materials. Provide information to coworkers. Train personnel. "Calculate weights, volumes or other characteristics of materials." "Make travel, accommodations, or entertainment arrangements for others." Maintain office equipment in proper operating condition.