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Tools & Technology for:
15-1151.00 - Computer User Support Specialists   Save Table (XLS/CSV)

Tools | Technology


Computer tool kits
Desktop computers
Floppy disks
  • MS-DOS-bootable disks
Hard disk arrays
  • Redundant array of independent disks RAID systems
Mainframe computers
Network analyzers
Notebook computers
Power meters
Punches or nail sets or drifts
  • Punchdown tools
Special purpose telephones
  • Multi-line telephone systems
Tape arrays
  • Digital tapes
Wire lug crimping tool
  • Wire crimpers


Access software
  • Citrix Software
  • Mac HelpMate
Administration software
  • Element management software
  • SolarWinds software
Application server software
  • Oracle WebLogic Server
  • Red Hat WildFly
Authentication server software
  • Password management software
Backup or archival software
  • Disaster recovery software
  • Microsoft Volume Shadow Copy Service
  • Symantec LiveState
  • Veritas NetBackup
Calendar and scheduling software
Communications server software
  • IBM Domino
Configuration management software
  • Automated installation software
  • Deployment software
  • Patch management software
  • Puppet
Data base management system software
  • Oracle PL/SQL
  • Relational database management software
  • Sybase software
  • Teradata Database
Data base reporting software
  • Microsoft SQL Server Reporting Services
  • SAP Crystal Reports
Data base user interface and query software
  • Blackboard software
  • FileMaker Pro software
  • IPro software
  • Lucid IQ
  • Microsoft Access
  • Microsoft SQL Server software
  • MySQL software
  • Software asset management SAM software
  • Structured query language SQL
  • Transact-SQL
Desktop communications software
  • CrossTec NetOp Remote Control
  • Remote control software
  • Stac Software ReachOut
  • Symantec pcAnywhere
Desktop publishing software
  • Adobe Systems Adobe Distiller
  • Microsoft Publisher
Development environment software
  • Common business oriented language COBOL
  • Microsoft .NET Framework
  • Microsoft Visual Basic
  • Microsoft Visual Basic Scripting Edition VBScript
  • Microsoft Visual Studio
Document management software
  • Adobe Systems Adobe Acrobat
Electronic mail software
  • IBM Notes
  • Microsoft Exchange Server
  • Microsoft Outlook
Enterprise application integration software
  • Extensible markup language XML
  • IBM WebSphere
Enterprise resource planning ERP software
  • Microsoft Dynamics GP
  • Microsoft Dynamics software
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft software
  • SAP Business Objects software
  • SAP software
Enterprise system management software
  • IBM Power Systems software
  • Splunk Enterprise
Filesystem software
  • Desktop partitioning software
  • Symantec Norton Utilities
Graphics or photo imaging software
  • Adobe Systems Adobe Flash
  • Microsoft Visio
Helpdesk or call center software
  • Call center software
  • Help desk software
Human resources software
  • Human resource management software HRMS
Information retrieval or search software
  • Information systems integration software
Internet browser software
Internet directory services software
  • Active directory software
  • Domain name system DNS software
  • Network directory services software
License management software
Network monitoring software
  • Dartware InterMapper
  • Nagios
  • Wireshark
Network operation system software
  • Remote install server software
Network security or virtual private network VPN management software
  • Virtual private networking VPN software
Object or component oriented development software
  • Advanced business application programming ABAP
  • C#
  • C++
  • Oracle Java
  • Practical extraction and reporting language Perl
  • Python
Object oriented data base management software
  • PostgreSQL software
Office suite software
  • Microsoft Office software
Operating system software
  • Cisco Systems IOS software
  • Event log monitor software
  • Hewlett Packard HP-UX
  • Job control language JCL
  • KornShell
  • Linux
  • Microsoft Windows
  • Microsoft Windows Pre-installation Environment
  • Operating system monitoring software
  • Oracle Solaris
  • Red Hat Enterprise Linux
  • UNIX
Platform interconnectivity software
  • Migration software
Portal server software
  • Apache HTTP Server
Presentation software
  • Microsoft PowerPoint
Program testing software
  • Defect tracking software
  • Personal computer diagnostic software
Project management software
  • Microsoft Project
  • Microsoft SharePoint software
Spreadsheet software
  • Microsoft Excel
Storage networking software
  • Media storage management software
Transaction security and virus protection software
  • Encryption software
  • McAfee software
  • Symantec security software
  • Virus scanning software
Transaction server software
  • Customer information control system CCIS
Video creation and editing software
  • Apple Final Cut Pro
Web page creation and editing software
  • Adobe Systems Adobe Dreamweaver
Web platform development software
  • Apache Tomcat
  • Dynamic hypertext markup language DHTML
  • Hypertext markup language HTML
  • PHP: Hypertext Preprocessor
Word processing software
  • Microsoft Word

We welcome feedback on the Tools & Technology database. We encourage you to suggest tools and technologies where our coverage may not reflect the full range of an occupation's duties. All suggestions will be considered for a future update of the T2 database.

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