Dining Room and Cafeteria Attendants and Bartender Helpers

Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Sample of reported job titles: Barback, Buffet Attendant, Bus Boy, Bus Person, Busser, Dining Room Attendant, Food Service Aide, Food Service Helper, Server Assistant, Server's Assistant

Occupation-Specific Information

Tasks

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Occupational Requirements

Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

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Detailed Work Activities

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Work Context

  • Spend Time Walking or Running — 88% responded “Continually or almost continually.”
  • Spend Time Standing — 84% responded “Continually or almost continually.”
  • Contact With Others — 80% responded “Constant contact with others.”
  • Work With or Contribute to a Work Group or Team — 71% responded “Extremely important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 80% responded “Continually or almost continually.”
  • Face-to-Face Discussions with Individuals and Within Teams — 69% responded “Every day.”
  • Physical Proximity — 53% responded “Very close (near touching).”
  • Spend Time Making Repetitive Motions — 23% responded “About half the time.”
  • Deal With External Customers or the Public in General — 61% responded “Extremely important.”
  • Importance of Being Exact or Accurate — 27% responded “Extremely important.”
  • Indoors, Environmentally Controlled — 67% responded “Every day.”
  • Spend Time Bending or Twisting Your Body — 23% responded “Less than half the time.”
  • Impact of Decisions on Co-workers or Company Results — 25% responded “Minor results.”
  • Dealing With Unpleasant, Angry, or Discourteous People — 54% responded “Once a week or more but not every day.”
  • Telephone Conversations — 26% responded “Never.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 57% responded “Every day.”
  • Health and Safety of Other Workers — 28% responded “Very high responsibility.”
  • Frequency of Decision Making — 47% responded “Every day.”
  • Determine Tasks, Priorities and Goals — 45% responded “Limited freedom.”
  • Freedom to Make Decisions — 42% responded “Some freedom.”

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Experience Requirements

Job Zone

Title
Job Zone 1-2: Very Little to Some Preparation Needed
Education
Usually requires a high school diploma or GED, though some occupations may not.
Related Experience
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Job Training
Ranges from a few days to one year of on-the-job training.
Job Zone Examples
These occupations involve following instructions and often involve using your knowledge and skills to help others. Examples include dishwashers, landscaping and groundskeeping workers, counter and rental clerks, dental laboratory technicians, and security guards.
SVP Range
(Below 6.0)

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Training & Credentials

State training
Local training
Certifications
State licenses

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Apprenticeship Opportunities

Example apprenticeship titles for this occupation:

  • Cook, Chief

Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Requirements

Software Skills

Hot Technologies are requirements most frequently included across all employer job postings.

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Essential Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

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Transferable Skills

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
  • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 74%
     
    responded: High school diploma or equivalent requiredmore info
  • 22%
     
    responded: Less than high school diploma required
  • 2%
     
    responded: Post-secondary certificate required

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Worker Characteristics

Abilities

  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

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Interests

Interest code: RCS
Want to discover your interests? Take the O*NET Interest Profiler.
  • Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
    • Physical/Manual Labor — Work involves manually unloading and moving freight, stock, luggage, or other materials, or performing other physical labor.
  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
    • Personal Service — Work involves providing personal services to individuals in need of non-medical assistance such as helping arrange or plan for travel, meals, or events.

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Work Styles

  • Cooperation — A tendency to be pleasant, helpful, and willing to assist others at work.
  • Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2024)
$15.71 hourly, $32,670 annual
State wages
Local wages
Employment (2024)
527,400 employees
Projected growth (2024-2034)
Faster than average (5% to 6%)
Projected job openings (2024-2034)
99,600
State trends
Top industries (2024)

Source: Bureau of Labor Statistics 2024 wage data external site and 2024-2034 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations

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