- Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.
Occupations with related tasks Save Table: XLSX CSV
- Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Offer specific training programs to help workers maintain or improve job skills.
- Monitor, evaluate, or record training activities or program effectiveness.
- Design, plan, organize, or direct orientation and training programs for employees or customers.
- Develop alternative training methods if expected improvements are not seen.
- Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
- Monitor training costs and prepare budget reports to justify expenditures.
- Devise programs to develop executive potential among employees in lower-level positions.
- Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
- Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Coordinate recruitment and placement of training program participants.
- Select and assign instructors to conduct training.
- Negotiate contracts with clients for desired training outcomes, fees, or expenses.
- Supervise, evaluate, or refer instructors to skill development classes.
- Schedule classes based on availability of classrooms, equipment, or instructors.
- Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies, if warranted.
- Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
- Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- Interview key staff or tour facilities to identify efficiency-improvement, cost-reduction, or service-delivery opportunities.
- Conduct logistics studies or analyses, such as time studies, zero-base analyses, rate analyses, network analyses, flow-path analyses, or supply chain analyses.
- Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.
- Evaluate effectiveness of current or future logistical processes.
- Analyze or interpret logistics data involving customer service, forecasting, procurement, manufacturing, inventory, transportation, or warehousing.
- Determine logistics support requirements, such as facility details, staffing needs, or safety or maintenance plans.
- Evaluate the use of inventory tracking technology, Web-based warehousing software, or intelligent conveyor systems to maximize plant or distribution center efficiency.
- Provide logistical facility or capacity planning analyses for distribution or transportation functions.
- Design comprehensive supply chains that minimize environmental impacts or costs.
- Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
- Evaluate the use of technologies, such as global positioning systems (GPS), radio-frequency identification (RFID), route navigation software, or satellite linkup systems, to improve transportation efficiency.
- Conduct environmental audits for logistics activities, such as storage, distribution, or transportation.
- Assess the environmental impact or energy efficiency of logistics activities, using carbon mitigation software.
- Propose logistics solutions for customers.
- Develop logistic metrics, internal analysis tools, or key performance indicators for business units.
- Identify cost-reduction or process-improvement logistic opportunities.
- Prepare logistic strategies or conceptual designs for production facilities.
- Provide logistics technology or information for effective and efficient support of product, equipment, or system manufacturing or service.
- Develop or maintain cost estimates, forecasts, or cost models.
- Direct the work of logistics analysts.
- Develop specifications for equipment, tools, facility layouts, or material-handling systems.
- Identify or develop business rules or standard operating procedures to streamline operating processes.
- Determine requirements for compliance with environmental certification standards.
- Apply logistics modeling techniques to address issues, such as operational process improvement or facility design or layout.
- Prepare or validate documentation on automated logistics or maintenance-data reporting or management information systems.
- Create models or scenarios to predict the impact of changing circumstances, such as fuel costs, road pricing, energy taxes, or carbon emissions legislation.
- Design plant distribution centers.
- Determine feasibility of designing new facilities or modifying existing facilities, based on factors such as cost, available space, schedule, technical requirements, or ergonomics.
- Develop or document reverse logistics management processes to ensure maximal efficiency of product recycling, reuse, or final disposal.
- Develop or document procedures to minimize or mitigate carbon output resulting from the movement of materials or products.
- Interview key staff or tour facilities to identify efficiency-improvement, cost-reduction, or service-delivery opportunities.
- Conduct logistics studies or analyses, such as time studies, zero-base analyses, rate analyses, network analyses, flow-path analyses, or supply chain analyses.
- Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.
- Evaluate effectiveness of current or future logistical processes.
- Analyze or interpret logistics data involving customer service, forecasting, procurement, manufacturing, inventory, transportation, or warehousing.
- Determine logistics support requirements, such as facility details, staffing needs, or safety or maintenance plans.
- Evaluate the use of inventory tracking technology, Web-based warehousing software, or intelligent conveyor systems to maximize plant or distribution center efficiency.
- Provide logistical facility or capacity planning analyses for distribution or transportation functions.
- Design comprehensive supply chains that minimize environmental impacts or costs.
- Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
- Evaluate the use of technologies, such as global positioning systems (GPS), radio-frequency identification (RFID), route navigation software, or satellite linkup systems, to improve transportation efficiency.
- Conduct environmental audits for logistics activities, such as storage, distribution, or transportation.
- Assess the environmental impact or energy efficiency of logistics activities, using carbon mitigation software.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Gather and organize information on problems or procedures.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Recommend purchase of storage equipment and design area layout to locate equipment in space available.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Measure and assess customer and employee satisfaction.
- Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
- Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
- Measure the effectiveness of marketing, advertising, and communications programs and strategies.
- Seek and provide information to help companies determine their position in the marketplace.
- Forecast and track marketing and sales trends, analyzing collected data.
- Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
- Monitor industry statistics and follow trends in trade literature.
- Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
- Direct trained survey interviewers.
- Develop and implement procedures for identifying advertising needs.
- Measure and assess customer and employee satisfaction.
- Conduct surveys and evaluate findings to determine if systematic discrimination exists.
- Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
- Prepare reports related to investigations of equal opportunity complaints.
- Interview persons involved in equal opportunity complaints to verify case information.
- Study equal opportunity complaints to clarify issues.
- Interpret civil rights laws and equal opportunity regulations for individuals or employers.
- Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
- Develop guidelines for nondiscriminatory employment practices.
- Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
- Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
- Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
- Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
- Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
- Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
- Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
- Review company contracts to determine actions required to meet governmental equal opportunity provisions.
- Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
- Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
- Participate in the recruitment of employees through job fairs, career days, or advertising plans.
- Conduct surveys and evaluate findings to determine if systematic discrimination exists.
- Conduct post-event evaluations to determine how future events could be improved.
- Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
- Review event bills for accuracy and approve payment.
- Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
- Confer with staff at a chosen event site to coordinate details.
- Inspect event facilities to ensure that they conform to customer requirements.
- Maintain records of event aspects, including financial details.
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
- Evaluate and select providers of services according to customer requirements.
- Plan and develop programs, agendas, budgets, and services according to customer requirements.
- Hire, train, and supervise volunteers and support staff required for events.
- Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
- Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
- Organize registration of event participants.
- Develop event topics and choose featured speakers.
- Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
- Design and implement efforts to publicize events and promote sponsorships.
- Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.
- Conduct post-event evaluations to determine how future events could be improved.
