Entertainment and Recreation Managers, Except Gambling
A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.
Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.
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Tasks
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Administer first aid in emergency situations.
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Assign tasks and work hours to staff.
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Calculate and record department expenses and revenue.
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Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
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Explain rules and regulations of facilities and entertainment attractions to customers.
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Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
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Interview and hire associates to fill staff vacancies.
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Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
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Plan programs of events or schedules of activities.
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Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
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Resolve customer complaints regarding worker performance or services rendered.
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Store and retrieve equipment, such as vehicles, radios, and ride components.
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Talk to coworkers using electronic devices, such as computers and radios.
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Talk to customers to convey information about events or activities.
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Train workers in company procedures or policy.
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Write and present strategies for recreational facility programming using customer or employee data.
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Write budgets to plan recreational activities or programs.
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Technology Skills
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Accounting software — Intuit QuickBooks
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Analytical or scientific software — IBM SPSS Statistics
; SAS
-
Business intelligence and data analysis software — IBM Cognos Impromptu; Oracle Business Intelligence Enterprise Edition; Qlik Tech QlikView
-
Cloud-based data access and sharing software — Dropbox; Google Drive; Microsoft SharePoint
; Slack
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Computer based training software — Blackboard software
-
Customer relationship management CRM software — Salesforce software
-
Data base reporting software — SAP Crystal Reports
-
Data base user interface and query software — Airtable; Microsoft Access
; Oracle Database
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Desktop communications software — Eko
-
Development environment software — Microsoft Visual Basic
; Microsoft Visual Basic for Applications VBA
-
Document management software — Adobe Acrobat
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Electronic mail software — IBM Notes; Microsoft Exchange; Microsoft Outlook
-
Enterprise resource planning ERP software — Microsoft Dynamics
; Oracle JD Edwards EnterpriseOne; Oracle PeopleSoft
; SAP software
; 3 more
-
Human resources software — ADP Workforce Now; Oracle Taleo
-
Instant messaging software — Blink; GroupMe
-
Network conferencing software — LogMeIn GoToWebinar
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Office suite software — Microsoft Office software
-
Operating system software — Apple macOS
; Hewlett-Packard HP OpenVMS; Linux
; Microsoft Windows
-
Presentation software — Apple Keynote; Google Slides; Microsoft PowerPoint
-
Process mapping and design software — Microsoft Visio
-
Project management software — Atlassian Confluence
; Microsoft Project
; Microsoft Teams
; Oracle Primavera Enterprise Project Portfolio Management
-
Sales and marketing software — Google Ads; HubSpot software
; Marketo Marketing Automation
-
Spreadsheet software — Microsoft Excel
-
Video conferencing software — Cisco Webex
; Google Meet; LogMeIn GoToMeeting
-
Video creation and editing software — Flipgrid; Loom; YouTube
-
Web page creation and editing software — Facebook
; LinkedIn
; Social media sites
-
Word processing software — Evernote; Google Docs
; Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
In Demand skills are frequently included in employer job postings for this occupation.
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Detailed Work Activities
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Explain regulations, policies, or procedures.
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Provide attraction or event information to patrons.
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Apply bandages, dressings, or splints.
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Assign duties or work schedules to employees.
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Clean equipment or supplies.
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Clean facilities or sites.
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Conduct eligibility or selection interviews.
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Confer with personnel to coordinate business operations.
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Develop organizational policies or programs.
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Exchange information with colleagues.
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Explain use of products or services.
-
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Inspect condition or functioning of facilities or equipment.
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Lead classes or community events.
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Maintain supply or equipment inventories.
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Operate vehicles or material-moving equipment.
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Plan community programs or activities for the general public.
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Plan conferences, programs, or special events.
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Prepare financial documents, reports, or budgets.
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Reconcile records of sales or other financial transactions.
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Resolve customer complaints or problems.
-
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Job Zone
- Title
- Job Zone Four: Considerable Preparation Needed
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Related Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Job Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
- Job Zone Examples
- Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
- SVP Range
- (7.0 to < 8.0)
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Training & Credentials
- State training
-
- Local training
-
- Certifications
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- State licenses
-
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Apprenticeship Opportunities
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Interests
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Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
-
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
-
Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Wages & Employment Trends
- Median wages (2022)
- $32.32 hourly, $67,220 annual
- State wages
-
- Local wages
-
- Employment (2022)
- 26,400 employees
- Projected growth (2022-2032)
-
Faster than average (5% to 8%)
- Projected job openings (2022-2032)
- 3,100
- State trends
-
- Top industries (2022)
-
Source: Bureau of Labor Statistics 2022 wage data
external site
and 2022-2032 employment projections
external site
.
“Projected growth” represents the estimated change in total employment over the projections period (2022-2032). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
-
- Local job openings
-
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