How do they match: Credit Counselors

  • Credit Services Representative
  • Credit Services Specialist
  • Loan Servicer
  • Loan Servicing Assistant
  • Loan Servicing Associate
  • Loan Servicing Representative
  • Loan Servicing Supervisor
  • Member Service Representative

  • Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
  • Refer clients to social service or community resources for needs beyond those of credit or debt counseling.

  • Refer clients to community or social service programs.