How do they match: Computer User Support Specialists

  • Computer User Support Specialists

  • Software Installer
  • Software Trainer
  • Support Engineer
  • Support Specialist
  • Support Tech
  • Support Technician
  • Network Support Specialist
  • Network Support Tech
  • Network Support Technician
  • Network Admin
  • Network Administrator
  • Network Control Operator
  • Network Control Operators Supervisor
  • Network Technician
  • Networking Tech
  • Networking Technician
  • Application Support Engineer
  • Call Center Support Rep
  • Call Center Support Representative
  • Computer Support Specialist
  • Computer Support Tech
  • Computer Support Technician
  • Computer Customer Support Specialist
  • Customer Support Analyst
  • Customer Support Rep
  • Customer Support Representative
  • Customer Support Specialist
  • Desktop Support Analyst
  • Desktop Support Engineer
  • Desktop Support Specialist
  • Desktop Support Tech
  • Desktop Support Technician
  • End User Support Specialist
  • Help Desk Support Manager
  • Help Desk Support Specialist
  • IT Support Analyst
  • IT Support Engineer
  • IT Support Specialist
  • IT Support Tech
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Information Technology Support Technician
  • LAN Applications Support Analyst
  • Local Area Network Administrator
  • Local Area Network Applications Support Analyst
  • Micro Computer Support Specialist
  • Operations Support Tech
  • Operations Support Technician
  • PC Support Specialist
  • PC Support Tech
  • Personal Computer Support Specialist
  • Personal Computer Support Technician
  • Product Support Consultant
  • Product Support Engineer
  • Product Support Specialist
  • Sales Support Tech
  • Sales Support Technician
  • Technical Support Analyst
  • Technical Support Call Center Rep
  • Technical Support Call Center Representative
  • Technical Support Engineer
  • Technical Support Manager
  • Technical Support Rep
  • Technical Support Representative
  • Technical Support Specialist
  • Technical Support Tech
  • Technical Support Technician
  • User Support Analyst
  • User Support Analyst Supervisor
  • User Support Specialist
  • Work Station Support Specialist

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Evaluate utility of software or hardware technologies.
  • Install computer software.
  • Modify software programs to improve performance.
  • Provide technical support for software maintenance or use.
  • Resolve computer software problems.
  • Test software performance.
  • Train others in computer interface or software use.