How do they match: First-Line Supervisors of Gambling Services Workers

  • Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

  • Establish and maintain banks and table limits for each game.
  • Establish policies on types of gambling offered, odds, or extension of credit.

  • Develop plans for programs or services.