How do they match: First-Line Supervisors of Retail Sales Workers

  • Office Manager

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  • Answer customer questions about goods or services.
  • Greet customers, patrons, or visitors.