How do they match: First-Line Supervisors of Retail Sales Workers

  • Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Establish and implement policies, goals, objectives, and procedures for the department.
  • Establish credit policies and operating procedures.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Plan budgets and authorize payments and merchandise returns.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

  • Establish operational policies.
  • Develop marketing plans or strategies.