How do they match: First-Line Supervisors of Non-Retail Sales Workers

  • Production Supervisor

  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Examine products purchased for resale or received for storage to determine product condition.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Visit retailers and sales representatives to promote products and gather information.

  • Develop marketing plans or strategies.
  • Contact current or potential customers to promote products or services.
  • Discuss design or technical features of products or services with technical personnel.
  • Examine condition of property or products.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.
  • Monitor inventories of products or materials.