How do they match: First-Line Supervisors of Non-Retail Sales Workers

  • First-Line Supervisors of Non-Retail Sales Workers

  • Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Provide staff with assistance in performing difficult or complicated duties.

  • Assign duties or work schedules to employees.