How do they match: Counter and Rental Clerks

  • Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

  • Compute charges for merchandise or services and receive payments.
  • Answer telephones to provide information and receive orders.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Provide information about rental items, such as availability, operation, or description.

  • Explain financial information to customers.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.