How do they match: Parts Salespersons

  • Advise customers on substitution or modification of parts when identical replacements are not available.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Demonstrate equipment to customers, and explain functioning of equipment.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Fill customer orders from stock, and place orders when requested items are out of stock.

  • Advise customers on the use of products or services.
  • Arrange delivery of goods or services.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.
  • Take product orders from customers.