How do they match: Retail Salespersons

  • Customer Service Associate
  • Customer Assistant
  • Service Advisor
  • Merchandising Service Associate

  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Exchange merchandise for customers and accept returns.
  • Greet customers and ascertain what each customer wants or needs.
  • Help customers try on or fit merchandise.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Rent merchandise to customers.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

  • Advise customers on the use of products or services.
  • Answer customer questions about goods or services.
  • Arrange services or reservations for patrons.
  • Arrange delivery of goods or services.
  • Assist customers with product selection.
  • Calculate costs of goods or services.
  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.
  • Greet customers, patrons, or visitors.
  • Recommend products or services to customers.
  • Sell products or services.