How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • Service Dispatcher
  • Service Observer
  • Services Manager
  • Accounting Manager
  • Accounts Payable Manager
  • Accounts Receivable Manager
  • Automotive Service Advisor
  • Automotive Service Writer
  • Business Manager
  • Business Office Manager
  • Call Center Manager
  • Central Supply Manager
  • Client Success Manager
  • Collections Manager
  • Contact and Service Clerks Supervisor
  • Credit Manager
  • Customer Manager
  • Customer Service Manager
  • Customer Service Administrator
  • Customer Service Director
  • Customer Service Officer
  • Customer Service Representative Supervisor
  • Customer Service Supervisor
  • Customer Services Supervisor
  • Customer Care Manager
  • Customer Complaint Service Supervisor
  • Customer Experience Manager
  • Customer Success Manager
  • Dental Office Manager
  • Dispatch Manager
  • Facilities Manager
  • Field Service Manager
  • Flight Reservations Manager
  • Front End Manager
  • Front Office Manager
  • Gate Services Supervisor
  • Guest Services Supervisor
  • HR Manager
  • Human Resources Manager
  • Inventory Management Specialist
  • Inventory Control Manager
  • Inventory Specialist Manager
  • Mailing Manager
  • Medical Billing Manager
  • Office Manager
  • Office Services Supervisor
  • Operations Manager
  • Operators School Manager
  • Passenger Service Supervisor
  • Pay Station Department Manager
  • Payroll Manager
  • Practice Manager
  • Production Manager
  • Public Message Service Supervisor
  • Purchasing Manager
  • Sales Manager
  • Staff Services Manager
  • Statement Clerks Manager
  • Stock Room Manager
  • Support Manager
  • Tool Crib Manager
  • Ward Service Supervisor
  • Warranty Manager

  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Keep informed of provisions of labor-management agreements and their effects on departmental operations.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.