How do they match: Switchboard Operators, Including Answering Service

  • Computerized Branch Exchange Operator
  • Command and Control Specialist

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Contact security staff members when necessary, using radio-telephones.
  • Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
  • Monitor alarm systems to ensure that secure conditions are maintained.
  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

  • Maintain security.
  • Monitor alarm systems.
  • Operate communications equipment or systems.