How do they match: Switchboard Operators, Including Answering Service

  • Admin Assistant
  • Administrative Assistant

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

  • Answer simple questions about clients' businesses, using reference files.
  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.