How do they match: Bill and Account Collectors

  • Business Office Manager
  • Collections Officer
  • Patient Financial Service Representative

  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

  • Maintain financial or account records.
  • Monitor financial information.
  • Negotiate financial arrangements.
  • Obtain personal or financial information about customers or applicants.