How do they match: Bill and Account Collectors

  • Business Office Manager
  • Collections Officer

  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

  • Interview employees, customers, or others to collect information.
  • Monitor financial information.
  • Obtain personal or financial information about customers or applicants.
  • Provide information to coworkers.