How do they match: Correspondence Clerks

  • Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

  • Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
  • Prepare records for shipment by certified mail.
  • Present clear and concise explanations of governing rules and regulations.
  • Compile data from records to prepare periodic reports.
  • Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.

  • Prepare business correspondence.
  • Prepare cash for deposit or disbursement.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Prepare outgoing mail.