How do they match: Customer Service Representatives

  • Claims Adjuster
  • Claims Agent
  • Claims Approver
  • Claims Assistant
  • Claims CSR
  • Claims Clerk
  • Claims Customer Service Representative
  • Claims Processor
  • Claims Representative
  • Claims Taker
  • Adjustment Clerk
  • Account Adjuster
  • Bill Adjuster
  • Compensation Adjuster
  • Complaints Adjuster
  • Merchandise Complaint Adjuster
  • Tire Adjuster

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.