How do they match: Hotel, Motel, and Resort Desk Clerks

  • Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Make and confirm reservations.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Compute bills, collect payments, and make change for guests.

  • Make travel, accommodations, or entertainment arrangements for others.