How do they match: Order Clerks

  • Materials Specialist
  • Order Specialist
  • Order Entry Specialist

  • Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

  • Direct specified departments or units to prepare and ship orders to designated locations.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Inspect outgoing work for compliance with customers' specifications.
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

  • Calculate financial data.
  • Compile data or documentation.
  • Verify accuracy of financial or transactional data.