How do they match: Receptionists and Information Clerks

  • Admin Assistant
  • Administrative Assistant

  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

  • Analyze data to determine answers to questions from customers or members of the public.
  • Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.