How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

  • Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

  • Prepare customer invoices and accept payment.
  • Check baggage and cargo and direct passengers to designated locations for loading.
  • Confer with customers to determine their service requirements and travel preferences.
  • Provide clients with assistance in preparing required travel documents and forms.