How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

  • Reservation and Transportation Ticket Agents and Travel Clerks

  • Automobile Club Information Clerk
  • Cabin Services Agent
  • Customer Service Agent
  • Customer Service Representative
  • Fleet Service Clerk
  • Flight Service Agent
  • Passenger Service Agent
  • Reservations and Ticketing Agent
  • Tourist Information Assistant

  • Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

  • Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
  • Announce arrival and departure information, using public address systems.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Confer with customers to determine their service requirements and travel preferences.
  • Keep information facilities clean during operation.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Open or close information facilities.
  • Promote particular destinations, tour packages, and other travel services.
  • Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.

  • Calculate costs of goods or services.
  • Discuss goods or services information with customers or patrons.
  • Obtain information about goods or services.
  • Promote products, services, or programs.
  • Provide transportation information to passengers or customers.
  • Review customer information.