How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
Confer with customers to determine their service requirements and travel preferences.
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
Promote particular destinations, tour packages, and other travel services.
Provide clients with assistance in preparing required travel documents and forms.
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.

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Site updated April 16, 2024

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