How do they match: Reservation and Transportation Ticket Agents and Travel Clerks

  • Automobile Club Information Clerk
  • Tourist Information Assistant

  • Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

  • Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
  • Announce arrival and departure information, using public address systems.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Keep information facilities clean during operation.
  • Maintain computerized inventories of available passenger space and provide information on space reserved or available.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Open or close information facilities.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.

  • Discuss goods or services information with customers or patrons.
  • Obtain information about goods or services.
  • Provide transportation information to passengers or customers.
  • Review customer information.